MADD GEAR VIRAL EXTREME SCOOTER BLACK SHADOW
A sleek scooter for intermediate to advanced riders
The Viral Extreme sits at the top of the Viral range and is designed for riders 142cm tall and up who want maximum performance and stability. Its larger deck and taller setup make it ideal for advanced park riding and harder landings.
This model is well suited to experienced teens and adults who want to get involved and ride with their kids, with a recommended maximum rider weight of up to 100kg. Despite its performance focus, it remains comfortable for everyday riding too.
This is a non-folding / non height adjustable pro scooter: unlike recreational scooters, pro scooters use a one-piece handlebar for strength, control, and a rattle-free ride at the skatepark.
Scooter sizing is based on rider height. Handlebars should sit around waist height for comfortable riding.
Orders placed on Friday after 2 PM and over the weekend will begin processing on the following Monday. Tracking is sent as soon as the item is collected by our courier.
* these timeframes may change during peak sale periods such as Black Friday.
Q: How long will it take for my order to arrive?
The below chart shows approximate delivery times and should be used as a guide only.
Upper North Island: 1-3 business days.Auckland: 0 - 2 business days.Central North Island: 1-2 business days.Lower North Island: 1-3 business days.Upper South Island: 2-3 business days.Lower South Island: 2-4 business days.
*The above chart is to be used as a guide. Rest assured we will ship your order out within 24 hours Monday to Friday but the carrier may take longer than expected to deliver your order.
Rural / RD addresses often take extra time - depending on how far rural you are, please add an extra 1-4 days on top of the timeframes above.
Possible delays
During busy promotional and busy periods it is possible we will be unable to meet the above times. We will still endeavour to ship your order as soon as possible
FREIGHT PROTECTION
Freight Protection is an optional service customers can add at checkout.
- Eligibility: Lost, damaged, or stolen item status must first be confirmed by our freight partners before any replacement or refund is actioned.
- In-Transit Deliveries: If items are still within the courier’s delivery window (e.g. making their way to you), we will not resend, as the shipment is deemed in transit.
- Replacement/Refund:
- Every effort will be made to replace the item with the same product.
- During peak trading periods, if the identical product is not available, we may offer a similar item of equal value or a refund.
- Duplicate Deliveries: If the original package is later delivered to you in addition to any reshipped items, you are obligated to make the duplicate item available for courier collection and return to our warehouse. This will be arranged with you.
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Where a customer has recorded an incorrect delivery address we will not be liable for redirection responsibility or delays. We will not resend, as the shipment is deemed to have been processed as per the customer order input.
